Shopping Help/Frequently Asked Questions

Payment Methods Accepted

• Credit Card
  • Visa
  • American Express
  • Master Card
  • Discover
  • You can use your credit card for puchasing any of our products and services. Our payment gateway is secure and encrypted to industry best practices and standards.

Shipping Methods

• If you are purchasing our printed course manual, we are proud to offer you fast and reliable shipping via UPS!
• The cost of shipping is $10.00.
• How long does shipping take?
  • Orders are processed Monday through Friday and are shipped daily from our warehouses throughout the United States.
  • Orders are shipped within 3-5 business days from the time that they are processed.

Return Policy/Satisfaction Guarantee

• If you are not happy with your course, you can return the product within 30 days at no cost
• To get your money back, please contact customer support via with your order number and your complaint and we will refund your money within 10 business days.

Website Security

All transactions involving release of personal information is encrypted using the latest 128-bit SSL encryption technology. We use industry standard online credit card processing services to ensure your personal information is encrypted. We do not store your credit card information. We have processed hundreds of orders online, and have never had a security flaw in our order system!

You can shop at www.concertpromoters.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions
• Industry leading encryption hardware and software methods and security protocols to protect customer information
• Compliance with the Payment Card Industry (PCI) Data Security Standard

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

www.concertpromoters.com is registered with the Authorize.Net Verified Merchant Seal program.

Contact Us

If you have more questions, please don’t hesitate to contact us for details, we are glad to help!